![]() ![]() Working vigorously on sales performance improvement by using available learning tools and programs.The Guest Advisor ensures a continued focus on performance improvement and personal/professional development by: Maintaining a Personal Focus on Continuous Learning and Improvement.Maintaining neatness and cleanliness throughout the showroom to meet the safety and health standards and policies.Completing showroom floor recovery processes throughout the day.The Retail Sales Associate assists fellow associates in ensuring a professional in-store experience for every guest by: Following the Sales System process of Greet.Įnsuring a Professional In-Store Experience for Every Guest.Providing paperwork (e.g., sales orders, delivery instructions, information journal, etc.) to the Guest Service Department to finalize transactions.Qualifying the guest with the appropriate products that best suits their needs. ![]() This includes performing product presentations, attempting to close each sales opportunity and adding on additional items and extended warranties to the sale. Following the sales process by maximizing average sales per guest and ensure above-minimum category sales goals.Welcoming and professionally engaging every guest to ensure customer expectations are met.The Guest Advisor will sell the full suite of Ruby furniture, flooring, mattresses and appliances by: They will follow our proven processes while utilizing their sales and relationship supported by Outstanding Customer Service. They will be subject matter experts of products, services, and promotions. The Guest Advisor will be an ambassador for our mission, vision, and core values. The Guest Advisor is responsible for providing an amazing, personalized guest experience.
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